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FAQ

Q Can I order caramel apples from the US/ overseas to be delivered to the UK address?
A Yes, you can place an order from the overseas to the recipient in the UK. You can complete the payment using your paypal account or credit card.

QHow long does gourmet caramel apple stay fresh?
AEden’s gourmet apples are best enjoyed soon after receipt. If you’re unable to enjoy it immediately, place your apple gift in the refrigerator. Generally, if refrigerated, apples stay fresh 10-14 days.

QAre any of your products gluten-free?
AThe caramel and all of the ingredients from which our caramel is made are completely gluten-free. Most of the toppings applied to gourmet caramel apples are gluten-free except Oreo Caramel Apples. However, while the items listed below are manufactured from gluten-free ingredients, the plant in which they are produced also produces products from ingredients that do contain gluten. Thus there is a possibility that trace quantities of gluten may be entrained in otherwise gluten-free products, through the air or other migration paths.

QHow do I serve the apples?
A Remove from the refrigerator 45 minutes before serving for easier slicing and to allow the delicious flavour of the caramel and gourmet toppings to be released. The best way to slice the apple is to place the knife an inch or so from the stick and slice the length of the apple. You should have a nice round apple slice, and the seeds from the core should still be on the stick portion. Now, repeat this slice on the opposite side, again, giving yourself about an inch from the stick. Then cut remaining two sides. You should be able to cut up to 8 servings.

QHow to prevent apples slices from browning?
ATo prevent browning, sprinkle the apple slices with lemon juice. Make sure to wrap in cellophane and refrigerate any unconsumed slices – though leftovers are rare when Eden’s gourmet apple is served!

QHow will my gourmet apples be delivered?
AEden’s Gourmet Apples are made to order to ensure freshness and carefully packaged so they arrive in perfect condition. We aim to dispatch orders within 2 workings days of receiving it. We normally dispatch orders Monday to Thursday for the next delivery day. The Royal Mail First Class service aims to deliver the next working day. Please note that Royal Mail advises that 95% of the parcels arrive on time but can occasionally be delayed. Larger orders are generally delivered by IpostParcels for the Next Day Delivery.

QAre gourmet apples suitable for vegetarians?
AThe caramel, chocolate and all the ingredients used in creating gourmet apples are suitable for vegetarians.

QCan I place an order now to be delivered in future or request delivery days?
AYes, you can leave your special request inside Order Notes during the Check Out. Simply let us know when would you like apples to be delivered and we’ll make sure you apples will be delivered within requested day.